STORE POLICY
Customer Care
At Eira Gold, we work hard to ensure our store policies are fair, clear and transparent. If you can’t find the information you’re looking for below, don’t hesitate to get in touch so we can help you further.
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We cannot guarantee that this website will be free from typos, errors in specifications, prices, measurements, images or other erroneous content.
We cannot guarantee that all products that appear on the site are in stock. You will be notified by email as soon as we received your order.
We cannot guarantee that an image accurately reflects a product’s actual colors. Depending on your computer or monitor settings, colors may vary.
We reserve the right to deny any purchases at our own discretion.
Copyright of all images, trademarks, logos, design and text contained within this site is owned by Eira Gold (with the exception of material under copyright owned by wix). For inquiries regarding use of images or any other part of this material please send an email to info@eiragold.com
Our Terms and Conditions are in compliance with Swedish law and any disputes fall under Swedish jurisdiction. To order from our online shop, you must be 18 years or older or have parental or guardian permission.
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Jewellery care and Repairs
Eira Gold is a mix between art and jewellery and should be well taken care of. Our jewellery is carefully crafted with raw materials made to last. Over time, precious jewellery will naturally tarnish and look dull if not cared for properly. To maintain the original gloss and avoid damages there are a few general things to be cautious about: Avoid contact with perfume, lotion, hairspray, water, salt, sun, chlorine or any other fluids and chemicals. Take off your jewellery when washing hands, bathing, doing household tasks, sleeping, tanning, going to the beach or doing sports. Clean your jewellery softly in warm water and let it dry well. Or even better just gently wipe with a soft jewellery cloth. Store and protect your jewellery when not in use in an airtight bag or jewellery box. Keep it away from sunlight and humid spaces like the bathroom.
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As said above, Eira Gold pieces are art and jewellery combined. If a piece would break we do offer repairs for a smaller fee. Email us and we can talk about it.
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Payment Methods
- Credit / Debit Cards
- Offline Payments